The Titanic Q7

[AlpineF30]

 

[Nickyyy]

View attachment 262915

that’s one way to get things down. Fair play to them for sticking it to the man the old fashioned way

 

[big-lew18]

View attachment 262915

 

[Cooper]

Split from the random upload thread. Did anyone speak to him? Any have Audi’s side of the story?

 

[Jonny_W]

I find the best way is to go into the showroom and give off. Got me a new discovery sport.

 

[NickR]

Surely if it's a 2019 car he would still be within the timeframe to reject it given the fault? I would of thought that would make it not for for purpose. Maybe I'm wrong though?

 

[big-lew18]

I'd imagine he has done his fair share of giving off in the showroom. I dont think this was his first option when the EML came on

 

[ChrisR]

I'd imagine he has done his fair share of giving off in the showroom. I dont think this was his first option when the EML came on

I’d imagine you are def right, this has to be a last resort!

 

[bora-gav]

I'm a nosey basterd, I need to know what the whole story is

 

[Chris_702]

It would be interesting to know the whole in's and out's.
He must have forgot that Audi UK are the ones who decide on fixing/replacing - Agnews are only the supplying dealer

 

[big-lew18]

Surely if its inside its 1 year or 3 year or however long its warranty is then he's entitled to a full working Audi. Maybe ran it out of ad-blue or something, maybe his fault the EML is on and Agnew have voided the warranty

 

[Chris_702]

Surely if its inside its 1 year or 3 year or however long its warranty is then he's entitled to a full working Audi. Maybe ran it out of ad-blue or something, maybe his fault the EML is on and Agnew have voided the warranty

Exactly my thoughts. I've seen it all too much recently. No doubt a fault of his own but yet he cant understand why Audi won't stand over it.

 

[AlpineF30]

Exactly my thoughts. I've seen it all too much recently. No doubt a fault of his own but yet he cant understand why Audi won't stand over it.

Maybe it was full of red diesel seeing as I saw a brand new Range Rover sport loading up with it at my local petrol station and car was probably on PCP.

 

[KevM]

I borrowed a non-facelift Q7 last year to go down south with the family. It’s undoubtedly the best car in that segment. I was nothing but impressed with it

 

[RolyaT]

Someone go down and tell him they are thinking of buying one to see what the story is

 

[nathanlr]

Split from the random upload thread. Did anyone speak to him? Any have Audi’s side of the story?

Thanks - hasn’t seen this thread

 

[big-lew18]

Head round and offer him £5k for it. He's bound to be at his wits end with it

 

[Eddies]

Don't know what's happened but remember seeing a navara with the cargo split, which Nissan wouldn't fix and they parked it up the same way at Portadown. Must be a sickening feeling when they won't play ball.

 

[Chris100]

As said I can’t imagine this is the first thing he decided to do, having gone through a rejection with mercedes I can say from experience how frustrating the process can be particularly if the dealership are not helping you.

 

[Tommy_c]

19 Range Rover Tank full off red

 

[jc7891]

I’d imagine it’s not just a case they don’t want to fix it, I’d say they have maybe tried and tried and it’s an occurring issue or maybe even something Audi don’t have a fix for yet.

 

[k20_chunky]

More than likely more to it than he's letting on.
Be interesting to hear of any other details about it come to light....

 

[colin84]

It would be interesting to know the whole in's and out's.
He must have forgot that Audi UK are the ones who decide on fixing/replacing - Agnews are only the supplying dealer

When I brought our car to Agnews for warranty repair they said Audi UK have said no to the repair. So I approached Audi UK who said only "Agnews who have seen the car" can make the decision. So back to Agnews who said "it's not us, it's Audi UK" that have said no. On to Audi Germany who said it's up to Audi UK, who then said we have given you our final answer, Agnews have told us that your car isn't covered under warranty, and if you aren't happy contact the Motor ombudsman. Which they no fine rightly are absolutely on the side with the manufacturers/dealers.

It's all a game for these ass holes. Plenty of comments assuming it's probably the guys fault, but these dealerships are up there with insurance companies on the screw you list.

 

[Ghisallo]

Another reason to go the lease route?

 

[Lyons]

When I brought our car to Agnews for warranty repair they said Audi UK have said no to the repair. So I approached Audi UK who said only "Agnews who have seen the car" can make the decision. So back to Agnews who said "it's not us, it's Audi UK" that have said no. On to Audi Germany who said it's up to Audi UK, who then said we have given you our final answer, Agnews have told us that your car isn't covered under warranty, and if you aren't happy contact the Motor ombudsman. Which they no fine rightly are absolutely on the side with the manufacturers/dealers.

It's all a game for these ass holes. Plenty of comments assuming it's probably the guys fault, but these dealerships are up there with insurance companies on the screw you list.

Was that the paint issue though?