Audi A7 gearbox rattle?

[Wokkawokka]

Hi all, I have a 2015 A7 with 50k it’s the 272 Quattro with 7 spd s-tronic gearbox.

I happened to have the passenger window down and noticed a rattle from underneath the car. It’s worse when cold, engine is super quiet so I don’t believe it’s chain related.

I also get a jolt forward after coming to a stop. Like a very small jolt but enough to notice it… Gearbox was serviced by Audi at 39500 by previous owner. Anyone had experience with this kinda noise and found a cause??

 

[KevM]

Dual-Mass Flywheel

 

[Lyons]

Does it happen every time? If not, might be worth taking a warranty out at Agnews!

 

[Wokkawokka]

Dual-Mass Flywheel

Have you suffered the same fate or what makes you think dual mass flywheel?

 

[KevM]

We do DSG Flywheels in work every other week. The video was away before i had the chance to hear yours though

The jolt forward can be a bad Mechatronics unit, but it wouldnt be related to the rattle. Unless the jolts have been bad & wrecked the flywheel?

 

[Wokkawokka]

Does it happen every time? If not, might be worth taking a warranty out at Agnews!

I bought the car in England 5 months ago, it has warranty but I’m reading the dual mass flywheel is a wear and tear component (in a manual anyway).

We do DSG Flywheels in work every other week. The video was away before i had the chance to hear yours though

Did that link work?? It didn’t work for me, I’ll repost it


It’s very clear from 30 seconds

We do DSG Flywheels in work every other week. The video was away before i had the chance to hear yours though

The jolt forward can be a bad Mechatronics unit, but it wouldnt be related to the rattle. Unless the jolts have been bad & wrecked the flywheel?

Not overly bad but noticeable. A friend has an A7 and his is the same with 30k so I thought it was a characteristic

 

[jd_96]

I've heard the S-Tronics in them have a bad reputation

 

[KevM]

I've heard the S-Tronics in them have a bad reputation

It's the Multitronics that are bad. They go in a catastrophic way. The STronic is normally fixable if it goes wrong.

 

[Wokkawokka]

Well it’s been to Audi who had it over a week and they can’t find a fault with it… They can’t hear the rattle but they can’t run it on the ramp either. It has warranty until April 22 so I hope it goes before then if it’s catastrophic!! A dsg rattle seems common enough on the google

 

[Boydie]

Audi (Belfast) are useless - i went to them about slippage in my gearbox (other car) and they had it for a few days at least and were not able to replicate the problem. I took the "master tech" out with me there and then upon collection and within minutes i demonstrated the slippage. Audi will just want to replace the whole gearbox instead of actually doing some fault finding.

 

[mikey]

The problem with dealers (and I’m in one) is the guys on the service desk really should have the customer go out to the car with the tech to demonstrate the problem first hand but usually staffing or lack of workshop or customer time prohibits this. I’ve wasted many hours chasing my tail until the customer demonstrates exactly what the problem is.

 

[Tufty]

Where in the country are you located? There is guy in Ballygawley good with these cars are there is also ASR in Lurgan that would be worth a call into.

 

[Wokkawokka]

Yes I spoke with ASR I'm going to get it booked in with them in the coming weeks. It seems to be getting worse.

 

[Tufty]

@Wokkawokka mention my name to Paul and he will keep you right he is a very good friend of mine.

 

[stevieturbo]

Audi (Belfast) are useless - i went to them about slippage in my gearbox (other car) and they had it for a few days at least and were not able to replicate the problem. I took the "master tech" out with me there and then upon collection and within minutes i demonstrated the slippage. Audi will just want to replace the whole gearbox instead of actually doing some fault finding.

If it's under warranty, often that can make the most sense ( if they're even sure the fault lies within that part )

Part of the problem is, most people working in dealers are clueless and have no ability to diagnose faults. Although it's not made easy when cars are so bloody complicated now....but as dealers, with dealer training and backing/tech support, they really should be the elite, not the kiwk fit level or lower.