Disappointed

KyleR

RMS Regular
Messages
2,351
Location
Portadown
Drives
MYSR
Currently with Adrian Flux who have given me a decent auto renewal quote. I called Greenlight to see if they could better it, they could by about £60, but only if I took the policy out there an then and refused to quote me again in 20 minutes when I got home and to my wallet. Silly of me to call whilst out walking the dog of course, but I never expected to come across a take it or leave it approach due to them not wanting to compete with Adrian Flux. This was actually told to me by the call handler, they literally will not stand over a quote if you don't purchase it there and then simply because many people take that quote and compare it against other insurers :joy: What an absolute joke of a company.
 

adzy

RMS Regular
Messages
626
Location
Ballyclare
Drives
Glanza V
Have heard of them doing this and refusing to quote for other silly reasons too.

Personally I’ve never had an issue and always found them very helpful. But I’ve moved to Adrian flux this year for other reasons
 

CharlySkunkWeed

RMS Regular
Messages
8,750
Location
Bangor
Also will be moving on to AF next month as Greenlight won't put Mel onto my Subaru policy because of the horse power jump from her car. Yet AF quoted her fine for herself. They also wouldn't insure me on anything over 20k ish.
 
  • Like
Reactions: Mel

pizza85

RMS Regular
Messages
2,508
Location
Newry
Drives
E92 M3
If you get a car that they can quote for your laughing as they have been very competitive for me in the past. But car choice and not answering the phone has driven me elsewhere for this year at least
 

KyleR

RMS Regular
OP
KyleR
Messages
2,351
Location
Portadown
Drives
MYSR
Id imagine if you phoned back they would offer the same price

I specifically asked them if I phoned back would they be able to quote again. They said it was a bespoke quote and it would only stand for this call, so I said they can do another bespoke quote in 20 minutes and they said they can't. I made it very clear that I won't be giving them another chance and that they have lost a sale and he genuinely didn't care lol.

Phoned AF when I got home and they beat Greenlight's quote anyway.
 

KyleR

RMS Regular
OP
KyleR
Messages
2,351
Location
Portadown
Drives
MYSR
Have heard of them doing this and refusing to quote for other silly reasons too.

Personally I’ve never had an issue and always found them very helpful. But I’ve moved to Adrian flux this year for other reasons

Me either. I've had this car for 3 years now and the first 2 years I was with them until last year when I made the move to Flux based on price. It's one thing to have a time limit on the quote, say 24 hours or the end of the day, but a take it or leave it attitude doesn't work for me no matter how good the deal is.

Also will be moving on to AF next month as Greenlight won't put Mel onto my Subaru policy because of the horse power jump from her car. Yet AF quoted her fine for herself. They also wouldn't insure me on anything over 20k ish.

Yea, they have a silly 20K max policy and no BMW's.
 

NickR

RMS Regular
Messages
11,044
Drives
A6/E39 530i
They insured me no problem on the Impreza and mirrored my no claims however they wouldn't touch my F31 330d or Golf R. The price they gave me on the impreza was the cheapest I could find by a good bit to be fair.
 

CharlySkunkWeed

RMS Regular
Messages
8,750
Location
Bangor
Oh they've been fine with me for years , in fact I'm always recommending them. But I've no option this month when renewal comes
 

Burt2000

RMS Regular
Messages
11,227
Drives
Type RA Ltd
I haven’t had any luck with them for maybe the last 10 years either although in my 20’s they insured me on almost anything. Maybe just a change in the insurance industry. I do remember one particular fella with a bad attitude anytime I rang for a quote even though I’d used them for years previously with a clean sheet and his tone just put me off ever using them again. Now with admiral for the Subaru and have the gsi on a classic policy with autoline, hope to get the impreza on classic aswell when it turns 20 in November.
 

ChrisL

RMS Regular
Messages
18,485
Drives
Audi S3 (8V)
I appreciate Greenlight are a site sponsor and that but honestly I’ve had zero luck with them. Every single car I’ve bought they won’t quote for 🤷‍♂️ Seems absolute madness

Completely agree have had nothing but mad quotes or "no we cant quote on that" absolutely shocking for a so called performance car insurance specialist. Admiral and LV have always came through for me, wouldnt bother with any other companies now. Ne ever even attempt to get quotes from these guys anymore, waste of time.
 

_Stu_

RMS Regular
Messages
1,395
I’ve noticed that Tony doesn’t appear to be on here any more either and there seems to be more negative posts about them. I always found Tony to be great and he solved any issues.
 

pablo

RMS Moderator
Messages
66,994
Location
Glengrimley
Tony was a top lad to be fair, I only insured with them once but he helped me out of a problem when changing car mid policy
 

m00k

RMS Regular
Messages
14,266
Location
Disney Land
Drives
Vauxhalls/Holden
Tony was a very decent guy had a lot of
Time for him but had a few issues with one guy on the sales team over the years as I kno other members had with this guy too

Going direct to Tony was usually preferable
 

G N K

RMS Regular
Messages
14,401
Location
Newtownabbey
Drives
Anything
So they asked for cash da nyt or gtfo?

Strange attitude to have, bit of an aggressive sales technique really. I phoned them before a few ago, think it was for a leon and they had no interest. Cant mind their excuse.
 

Burt2000

RMS Regular
Messages
11,227
Drives
Type RA Ltd
Tony was a very decent guy had a lot of
Time for him but had a few issues with one guy on the sales team over the years as I kno other members had with this guy too

Going direct to Tony was usually preferable


Sounds like the boy I dealt with too, hopefully they have got rid of him as his attitude on the phone was terrible for no reason whatsoever. Anytime I dealt with tony he was 100%.

It’s a pity as a forum like this could throw a serious amount of business their way, and although we might drive high performance stuff I’d guarantee the vast majority of enthusiasts on here are a lot more careful with our driving and cars than some of the idiots out there that shouldn’t be allowed behind the wheel.
 

Jonny1992

RMS Regular
Messages
2,000
Drives
too much
I had an issue getting quotes off them before .. because they couldn't match flux one year, so then the next year I went to them, to see if they had a better deal and got told what's the point in giving you a quote you won't take it anyway ... And then they hung up on me ... So I've stayed clear for the last two years
 

Burt2000

RMS Regular
Messages
11,227
Drives
Type RA Ltd
Disgraceful behaviour from an insurance company to talk to a customer like that. I was reading some of the reviews there and a lot mention the attitude of one person called Dan. If they haven’t already they need to get rid of him.
 
Last edited:

m00k

RMS Regular
Messages
14,266
Location
Disney Land
Drives
Vauxhalls/Holden
Think it was a guy darren I dealt with but we are going back a fair few years

As said... Tony was an absolute gent
 

StevenMc29

RMS Regular
Messages
5,099
Location
Larne
Dealt with Tony when I had the Yaris T Sport and Clio 182. Was a gent and very good to deal with.

They wouldn't insure my wife on the Megane R26 when I got it so had to go elsewhere.
 

MEGAN_CLIO

RMS Member
Messages
52
Location
BANGOR
Drives
Subaru Impreza
Sorry to jump on here but does anyone know if Greenlight still offer discount for members?
 
Top