Porsche extended warranty V others

carraigdog

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Hi Guys, recently purchased a 2016 Porsche Cayenne from Premium direct, 42 000 miles. I was just wondering what the best course of action is for future servicing and warranty ? PD (Hursts) have offered me their extended warranty at £399, Porsche are way more as you can imagine, PD are also saying the will service the Cayenne at their luxury car division if I agree the service plan! Just wondering if anyone has faced a similar dilemma, and what you think the best way forward would be
 

Chris100

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I have no specific experience of either to be fair, but I have had experience of 3rd party warranties before and it had more clauses in it than I can remember, it was useless.

I wouldn't trust anything from Charles Hursts.

Porsche warranty would be the best, but as you have indicated it will cost, they carry out their 111 point inspection before they will offer it.
 

carraigdog

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Cheers Chris, you are correct about the 111 point inspection, they are also insisting on servicing the car before they will offer a warranty, If I pick the 2 year extension, all and all its adding north of 2K to what I have already paid :rolleyes:
 

PDK

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2 years piece of mind with genuine Porsche parts. I understand the additional cost, but I’m sure a claim or 2 would have this amount offset.

I’ve an insured BMW warranty and I’ve claimed about 5.5-6k so far. I can’t see CH using genuine parts for £399.
 
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Chris100

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I have to concur with the above, you might as well burn £399 than give it to CH for a warranty. If anything does go wrong they will not be repairing it properly having only charged that amount.

Would one of the local Porsche specialists not be worth checking out? I know some Porsche owners on here rate them highly.

To be honest aside from a main dealer there are probably at most 3 places I know of that I would buy a Porsche from.
 
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ALN

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For me it would be Porsche warranty or no warranty and personally I'd likely go without and just put the money into a repairs fund.
There's so many warranty repairs costing thousands that can be sorted for a fraction of the cost by decent specialist unless the engine or gearbox is a ticking time bomb with no preventive solutions.

Can't imagine the CH warranty would be worth the paper it's written on.
 

e320mark

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If it was me, I would be going to AMG cars in ballyclare. Alan is a gent and great mechanic (Porsche specialist) I just wouldn’t trust hursts with anything!
 

mayweather

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For me it would be Porsche warranty or no warranty and personally I'd likely go without and just put the money into a repairs fund.
There's so many warranty repairs costing thousands that can be sorted for a fraction of the cost by decent specialist unless the engine or gearbox is a ticking time bomb with no preventive solutions.

Can't imagine the CH warranty would be worth the paper it's written on.

problem is the Porsche parts you require will costs thousands of their own.....
 

Chris100

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Personally if you are not prepared to pay for the Porsche warranty I would move on and buy something else, it’s something I just couldn’t run without the comfort of an approved Porsche warranty attached.
 

Modmedia

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Having heard multiple horror stories about Hursts warranty I wouldn’t be extending with them at all.

Also, on the flip side... would it really be that bad to drive one without a Porsche warranty? Isn't the Diesel engine and a lot of the car just the same as the 3.0 Diesel VW Touareg?

Car looks great by the way, some nice options on it too. I'd love one as a big daily!
 

IL

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Not Warranty related, but i've had my 958 Cayenne 3.0D for 4 years / 50k miles, It has been the most reliable car I've owned to date.

I have been able to resolve any small issues i've had with it myself, I keep it serviced by Agnews - not all that expensive given the intervals are 2yrs or 20k.

Have it checked for Oil leaks from the Bellhousing.. and motor on.\

Edit - i've made the assumption its a Diesel one!
 

Crxpete

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A number of years ago I bought a GTS Cayenne from a crowd in Coleraine, the sales guy basically said he wouldn’t sell me it without a full comprehensive warranty.... I forked out the money, drove it faultlessly for 2 years until I sold it. Luck of the roll I guess
 
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Chris100

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A number of years ago I bought a GTS Cayenne from a crowd in Coleraine, the sales guy basically said he wouldn’t sell me it without a full comprehensive warranty.... I forked out the money, drove it faultlessly for 2 years until I sold it. Luck of the roll I guess

I think that’s pretty much mis-selling
 

Crxpete

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I think that’s pretty much mis-selling

I think it was more of a figure of speech to be fair, I don’t think he would of walked away from a sale if I said I wasn’t interested anymore.... seeing what I’ve spent on repairs/servicing over the years on even cheaper vehicles I would definitely opt in for a decent warranty if you didn’t have a a rainy day fund to take care of expensive repairs.... what about bringing it to a Porsche Indy for an inspection and see if they can offer or recommend your best option?
 

Martyn

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The Porsche warranty is completely bulletproof as long as the car has absolutely no mods at all. They won’t quibble as long as the car has been serviced by them and it’s not a wear and tear item.

It is genuinely a complete warranty until the car is 13 years old.,,, not to bad at all?
 
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ALN

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The Porsche warranty is completely bulletproof as long as the car has absolutely no mods at all. They won’t quibble as long as the car has been serviced by them and it’s not a wear and tear item.

It is genuinely a complete warranty until the car is 13 years old.,,, not to bad at all?
Out of curiosity do you know what it would cost in total to maintain a Porsche warranty if you owned the car til it was 13?
 

Chris100

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I believe its around £1k, and all cars sold by an OPC come with at least two years warranty.

Having paid for out of warranty repairs before at BMW, I can imagine it wouldn’t take something very significant to break to get up around the £1k mark for fixing a Porsche with genuine parts by someone who knew what they were doing.
 

ShaunB

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Hi Guys, recently purchased a 2016 Porsche Cayenne from Premium direct, 42 000 miles. I was just wondering what the best course of action is for future servicing and warranty ? PD (Hursts) have offered me their extended warranty at £399, Porsche are way more as you can imagine, PD are also saying the will service the Cayenne at their luxury car division if I agree the service plan! Just wondering if anyone has faced a similar dilemma, and what you think the best way forward would be
I can only speak of my own experience.

I purchased a 2.5 year old E63AMG from Premium Direct in 2017, and I did take their extended warranty.
The car came with 6 months warranty and I upgraded to 1 year on plan A, can't remember the price to be honest, but something tells me it was £499, but I could be wrong.
Plan A seemed to be the good one which covers everything except specific exclusions on the policy.
Plan B just covers named components.

It should also be said that the warranty was only available for 1 year, I had no option offered to me to go beyond that, and I did specifically ask.
Car fully serviced with them before collection, including rear brake pads and spark plugs, plus the usually service things.

Anyway, during a particularly cold spell during that winter the car split a top radiator hose.
The car was recovered to Hursts Jeep on Boucher (they look after all Mercedes work).
Hursts put in a warranty claim on their plan, it was approved with zero hassle.
The hose was a stupid price, near £400 alone, and had to be shipped from Germany.
I seen the final invoice, and the bill was £670.
 

Coog

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I believe that in order to get OPC warranty it'll need to go in for a comprehensive check and have everything remediated before they'll entertain warranting it. Common transfer case problems are covered by Porsche but that's only certain models of 958. I didn't go much beyond a quick google check before deciding to just go with a slush fund on a 957.

Have needed to dip into it to the tune of about £500 over the past two years. Some parts can be expensive but they sold loads of them so there's pretty decent aftermarket available and you can dip into the VAG parts bin a fair bit too.
 
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IL

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I believe that in order to get OPC warranty it'll need to go in for a comprehensive check and have everything remediated before they'll entertain warranting it.

Correct and it needs a full history with an OPC I believe
 

Sham1

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To be honest, it doesn’t say a lot for a so called premium manufacturer , when most people on here seem to think that a 5 year old Porsche with 40 odd thousand miles will give some bother, and a warranty is essential.
Ask Hurst who the underwriter is for their warranty. Hursts are part of the Lookers group I think. All aftermarket warranties are basically an insurance policy. The dealers love them as they normally get the servicing work, as it’s easier if a claim is needed on the warranty.
Even so called manufacturers used warranties aren’t really worth an awful lot.
I had a mk 7 golf, bought as approved used through VW. after a few months noticed that the rear carpet was wet, and found it leaking through the door card. A quick google shows common fault.
Left it to VW. Wanted £100 for the privilege of confirming that the car had a leak. They would then need another 2 hours work authorised, to be paid by me, to diagnose the cause of the leak, and it was highly likely that it would be a seal and not covered under warranty.
I checked the warranty details and there it was, seals not covered.
The dealer said that VW wouldn’t authorise the repair, and to contact VW customer service if I wasn’t happy.
Contacted VW customer service, and they said all claims were at the dealers discretion.
After several discussions with the dealer they finally fixed it.
You would be better getting a second hand car serviced by a good independent who specialises in that brand.
The money saved on servicing would help towards the price of any parts required, in case of any issues.
 

Martyn

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Out of curiosity do you know what it would cost in total to maintain a Porsche warranty if you owned the car til it was 13?

2 year warranty with breakdown cover is approx £1.6k and the 111 point check is now included in the price.
 

ALN

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2 year warranty with breakdown cover is approx £1.6k and the 111 point check is now included in the price.
So I think 3 years warranty when new then £8k to continue til 13 year old. Doesn't seem ridiculous personally

Edit: maybe a bit more with inflation or other price increases
 

Martyn

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So I think 3 years warranty when new then £8k to continue til 13 year old. Doesn't seem ridiculous personally

Edit: maybe a bit more with inflation or other price increases

Yep... you can opt out of the international breakdown cover as well to make it cheaper, but with no spare in most cars it’s worthwhile.

I see the warranty period has now been pushed to a 15yo car.
 

Coog

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To be honest, it doesn’t say a lot for a so called premium manufacturer , when most people on here seem to think that a 5 year old Porsche with 40 odd thousand miles will give some bother, and a warranty is essential.
Ask Hurst who the underwriter is for their warranty. Hursts are part of the Lookers group I think. All aftermarket warranties are basically an insurance policy. The dealers love them as they normally get the servicing work, as it’s easier if a claim is needed on the warranty.
Even so called manufacturers used warranties aren’t really worth an awful lot.
I had a mk 7 golf, bought as approved used through VW. after a few months noticed that the rear carpet was wet, and found it leaking through the door card. A quick google shows common fault.
Left it to VW. Wanted £100 for the privilege of confirming that the car had a leak. They would then need another 2 hours work authorised, to be paid by me, to diagnose the cause of the leak, and it was highly likely that it would be a seal and not covered under warranty.
I checked the warranty details and there it was, seals not covered.
The dealer said that VW wouldn’t authorise the repair, and to contact VW customer service if I wasn’t happy.
Contacted VW customer service, and they said all claims were at the dealers discretion.
After several discussions with the dealer they finally fixed it.
You would be better getting a second hand car serviced by a good independent who specialises in that brand.
The money saved on servicing would help towards the price of any parts required, in case of any issues.

It's funny because when I was buying mine pretty much everyone that hasn't owned one was telling me how it'll gobble up all my savings, yet those that owned them said nothing of the sort.

Honestly the worst part about Pork ownership has been dealing with so called specialists. It's at a point now that I just DIY it to save dealing with laziness and incompetence. Fortunately it's not a valuable car so it doesn't matter.
 
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