Advice on written off car compensation

[Jrooney06]

Sister was involved in an accident last Friday. She was at a set of lights and a van smashed into her while she was waiting. Her car is completely written off. The insurance company have offered her 6k for her car but on auto trader the same car is going for between 6800 and 7200. According to Auxilis who seem to be acting on behalf of Diamond insurance they don’t take Autotrader into account or the likes. Is she screwed or does she have anyway of getting what she is due? More frustrating that it wasn’t her fault and yet she is being penalised because some idiot couldn’t keep his eyes on the road.

 

[RevT]

Just refuse the offer and provide them with proof of higher priced cars of similar spec / condition / mileage across various platforms. They’ll have to stump up the extra.

 

[NeilMcG]

I can provide your sister with advice either this evening or in the morning if that suits, no obligation or charge.
N

 

[Stebo]

I understand you can force them to provide a replacement car rather than the money if they are low-balling you.

Sounds like @NeilMcG 's the man to speak to though

 

[Jrooney06]

Ta

I can provide your sister with advice either this evening or in the morning if that suits, no obligation or charge.
N

Thanks. That’s much appreciated. I’ll pass that on to her.

Just refuse the offer and provide them with proof of higher priced cars of similar spec / condition / mileage across various platforms. They’ll have to stump up the extra.

They have told her the old ‘yes but that may be what someone is willing to pay and not what’s it worth’ line. Chancers.

 

[Lyons]

Scumbags!!

 

[Chris100]

Is this not quite common practice by insurance companies?

 

[gpaevo]

They low balled my buddy 4 times when he wrote off a Type R. Settled 4k higher than their initial offer.

Never accept their first few attempts

 

[impact]

The Financial Ombudsman will be on their case if they give you unjustifiably less than the official guides. Advertisements of similar models if more specialist can be used if current market value is above the guides. Mention the that you are considering going to the FOS and they will normally move as once FOS are involved they have additional costs on top also.

Advice from the misses who worked in insurance for years and now works for legal going after insurance companies.

 

[stevieturbo]

My sister got stitched up recently with hers when it got flooded. Both GAP and her insurance....but there's no talking to her to get a solicitor etc involved and don't take any **** from them.

 

[gav525]

Admiral tried to give me way less for the Range Rover. I ended up working with the engineer who came out to assess it to find similar examples for sale. As it was a rareish combo of engine and facelift, there were none on Autotrader, so ended up using forum classifieds, old ebay listing etc.
Got a few grand more in the end!

 

[Jrooney06]

The Financial Ombudsman will be on their case if they give you unjustifiably less than the official guides. Advertisements of similar models if more specialist can be used if current market value is above the guides. Mention the that you are considering going to the FOS and they will normally move as once FOS are involved they have additional costs on top also.

Advice from the misses who worked in insurance for years and now works for legal going after insurance companies.

Thanks, said to her to get onto her solicitor. The longer they drag it out the longer she has the hire car.