Cossers
RMS Regular
- Messages
- 2,918
- Drives
- 981
just wanted to put up a little heads up on how well I was treated by Ivan and his lads in Bangor
as some of you know I sold my carrera classic wheels for a set of carrera s wheel in satin platinum, I’m fussy! Getting the tyres on was a worry due to their finish and value, talked to my local guy id used fo years, let’s just say he wasn’t reassuring, I have heard Ivan’s name mentioned here, I phoned and after a 10 min call the deal was done for new rubber.
i arrived at Ivan’s with wheels in toe for the tyres to be fitted, all wheels were carefully inspected for any marks and taken in for fitting, 10 mins later ivan appeared with a worried look......oh **** I thought, “I’m really sorry, they have sent a non N reated tyre for the rear,”
thank god that’s all, thinks I he could not have been more apologetic, wasn’t his fault, just a mistake, now that would have been ok of I was local, I live near dungannon! Ivan offered to keep the wheels, have the tyres express delivered to him Monday and deliver them to me personally on Monday evening for my inconvenience and true to his word he arrived at my home, 8pm last night and a set of spanking, unmaked, CLEANED, wheels and tyres, no tyre gu(NI) or anything
the guy is a total gent, true professional and his customer care is second to none, I’ll be having all my cars and families car tyres fitted there from now on.
Thank you Ivan and your team
as some of you know I sold my carrera classic wheels for a set of carrera s wheel in satin platinum, I’m fussy! Getting the tyres on was a worry due to their finish and value, talked to my local guy id used fo years, let’s just say he wasn’t reassuring, I have heard Ivan’s name mentioned here, I phoned and after a 10 min call the deal was done for new rubber.
i arrived at Ivan’s with wheels in toe for the tyres to be fitted, all wheels were carefully inspected for any marks and taken in for fitting, 10 mins later ivan appeared with a worried look......oh **** I thought, “I’m really sorry, they have sent a non N reated tyre for the rear,”
thank god that’s all, thinks I he could not have been more apologetic, wasn’t his fault, just a mistake, now that would have been ok of I was local, I live near dungannon! Ivan offered to keep the wheels, have the tyres express delivered to him Monday and deliver them to me personally on Monday evening for my inconvenience and true to his word he arrived at my home, 8pm last night and a set of spanking, unmaked, CLEANED, wheels and tyres, no tyre gu(NI) or anything
the guy is a total gent, true professional and his customer care is second to none, I’ll be having all my cars and families car tyres fitted there from now on.
Thank you Ivan and your team