How long should a typical crash repair take?

[Apis]

Almost a month since we left a car with an accident repair place. One of two to choose from via insurance. Told us would take approx 1 week.
Suzuki Swift, front bumper, headlight, wing, possibly bonnet hinge too.
Still waiting for parts apparently.
What do you think is usual, likely, normal time frame for this sort of thing?

 

[111gsi]

Are you in a contract hire courtesy car by any chance?

 

[Ben P]

Depends if a part is on back order I guess!
Some parts are out for months.

 

[Gambit]

as above - id say parts maybe are on backorder. worth ringing up your suzuki dealer and ask for the parts yourself to confirm if there is a back order issue. Then if not you can start complaining like fook to the insurance company

 

[stevieturbo]

They took the car/job in when there were no parts available ?

 

[gary1365]

I’ve heard of crash repairs held up for months waiting on parts a few times. A fella my dad worked with years ago had to wait on a Suzuki rear bumper coming on the slow boat from Japan. Think it was a Swift gt can really remember but he had to buy a car to do him while he was waiting.

 

[vw1500]

As stated some of the bigger places like to charge for a courtesy car and take the p155 to say the least as they make more £ from that than the repair. Friend had a new Mondeo about 5years ago that was rear ended when it was a week old, damage wasn't that bad, bumper and bootlid really. They'd the car over three months, same place had a mates Clio 2months gave the same dopey excuse about parts being held up. If the car was left with an independant garage you know it would have been sorted within the week.

 

[Apis]

Wife got a bit more detail from them today, so there's some issue with condenser and radiator that must have got a knock as well. We aren't on contract hire, we own the Swift outright.

Courtesy car is Suzuki Alto. Never realised it was such a big step down from a Swift, lol.

 

[vw1500]

Is it a large outfit beginning with the letter W by any chance?

 

[Apis]

For some reason I can't insert quotes or @user names anymore, but vw1500, it's not W. It's LC and it's northwest.

 

[chrisQ]

Some parts are an absolute disaster to get at the minute so quite possibly they are waiting on some off them

 

[thomas_lad]

2 girls in my work both have cars in for crash repairs at the minute. 1 with wrights and 1 at charles hurst. both have been waiting for at least 3 weeks longer than they were told it would take, and thats 2 weeks at the minute with no confirmed date in sight.

 

[fatboysamo]

How long is a piece of string. I have had cars fixed in days and then one of mine took nearly 3 months - a mixture of parts on back order and snow delaying delivery and that was just a door and wing mirror. I was just glad I wasn’t paying the bills

 

['96dc2]

Rather than start a new thread. Son just phoned tonight, woman drove into the side of his Volvo C30 (2010). Driver door caved in and front wing with some damage.

Car is valued at £3500. What the chances of it being wrote off as I think I would prefer that rather than a repair job. Can’t imagine a door, wing and paint will be less than £2k now?

 

[big_pete]

Yea no chance that won’t be a write off

 

['96dc2]

she’s admitted fault etc. so hopefully all straight forward, although I know how quickly it can get messy.

 

[mrloaf]

Rather than start a new thread. Son just phoned tonight, woman drove into the side of his Volvo C30 (2010). Driver door caved in and front wing with some damage.

Car is valued at £3500. What the chances of it being wrote off as I think I would prefer that rather than a repair job. Can’t imagine a door, wing and paint will be less than £2k now?

4 ish years ago when the passengers door of our xc60 was repaired through insurers was just shy of 2k for the parts and labour, not including the 3 days hire car costs, doesnt look good for the c30 im afraid

 

[BobSpounge]

Neighbour thumped a kerb in the ice in his wife's swift. I was away in England lifting a car at the time and when I got back he asked me to take a look. Offside wishbone was bent and that was it. No other damage. I told him I'd get one and throw it in but he then told me he'd already informed insurance and they'd be coming to lift it. I was raging with him for going through his insurance.

It went to one of the big name repairers in Lisburn and he didn't get it back for 3 months!!

3 months to stick a £40 part in.

 

[A.M.Q.R.]

This video covers a good few of the tricks in the book.

The kicker at the end makes it more unbelievable.

 

['96dc2]

That’s the damage

 

[CharlySkunkWeed]

This video covers a good few of the tricks in the book.

The kicker at the end makes it more unbelievable.

Watched that the other day. Crazy.

 

[Coog]

View attachment 362732
That’s the damage

Write off I’m sure. Don’t let the car go, hold onto it and buy a door (and wing if you’re fussy) and stick them on. Did this with one of my own a few years ago. Basically bought it for scrap value, paid few hundred on repairs and have been using away at it ever since.

 

['96dc2]

I do need a run about myself!

 

[Coog]

Just don’t let anyone take it! Once it’s gone it’s almost a cert to get frigged / have stuff stolen from it.

 

['96dc2]

4 brand new tyres on it last week @£360!