Sounds like a nightmare Jim. A real hassle with leaving it in so many times and still not left right or safe.@gav525 only the useless dealer who has had it apart 6 times.
Maybe the service manager can stop lurking on rms and come on and give an explanation.
@carson555 spoke to bmw customer service there now and have opened a case with them. The extended warranty won’t cover it and the manufacturer warranty has lapsed. It may be covered under good will but it may not.
@davyk31 i won’t be ringing them I will let bmw uk deal with it. Although I don’t hold out much hope of it being sorted. It will probably end up costing me due to their incompetence. Im already out the price of hanging the wheel fixed they damaged. So may end up having to suck it up and pay for it myself. I have spoke to a member of staff and they confirmed the guy I dealt with has had numerous complaints for his attitude and his treatment of customers. So I’m certainly not alone.
Does he really???My mate works in said bmw garage, he reckons you said none of that, and walked away with your tail between your legs..
Obviously don't take their own aims/goals to seriously:seeing as they deleted the last remark I left them this 1 instead. The whole showroom heard exactly what I thought of the shower of c-units View attachment 387711
lads i think he is being a little tongue in cheek justMy mate works in said bmw garage, he reckons you said none of that, and walked away with your tail between your legs..
Ours is a bit loose, but nothing too bad.